Puppy Parents!
We have been having a lot of fun at the farm with our daycare and boarding pups! Here are some quick updates and reminders for this coming year 2022.
Daycare & Boarding Pickup/Drop off:
- Weekday pickup window is between 8:00 – 9:30 am.
- Weekday drop off window is between 2:15 – 3:45 pm.
- Weekend pickup window is between 8:00 – 9:30 am.
- Weekend drop off window is between 12:00 – 2:00 pm.
- If there are changed to this schedule or we are running behind, you will be notified via text.
- If we arrive at your home and there is no answer, we will knock/call/text or notify you we are here for pickup. To keep morning and afternoon routes running smoothly and efficiently, we will wait 5 minutes before moving on to the next stop. Please notify the Willowwood Dogs team if there are any changes to your normal pickup/drop off instructions.
Daycare Cancellations:
- Daycare cancellations may occur due to cold weather/unsafe road conditions. If daycare is cancelled, you will be notified via text.
- Please notify the Willowwood Dog Team by 5pm the day before your scheduled daycare.
- Any daycare cancellations made after 5pm will result in a $10 cancellation fee.
- Any daycare cancellations that are not communicated will be a $15 no show fee.
- The best way to notify our team about a cancellation is to text Amanda (334)-750-0214 or Kate (901)-326-8621.
Boarding Cancellations:
- Boarding will not be cancelled in the case of cold weather/unsafe road conditions. Your pup will be in a warm and safe environment.
- Please notify the Willowwood Dogs Team 24 hours in advance for a boarding cancellation.
- Any boarding cancellations made after 24 hours will be a $20 cancellation no show fee.
New Prices Starting January 10th:
Due to inflation, Willowwood Dogs has had to make some pricing changes. Thank you for your understanding on this change and continued support!
- Daycare price will increase to $30/visit.
- Multi-day discounts are no longer available.
- Discounts for additional pups per home will remain $18/visit.
- Boarding prices will remain the same.